NHTSA Complaint #11716041 — 2021 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11716041
Vehicle	2021 KIA SOUL
Component	ENGINE
Date of Incident	April 1, 2024
Date Filed	February 5, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I own a 2021 Kia Soul (VIN: [XXX] ). It is under Safety Recall SC209. The engine has failed TWICE due to this defect (stalling in traffic). The dealer (Ourisman Kia) and Manufacturer (Kia America) are refusing to provide a safe loaner vehicle while they inspect it, leaving a 100% disabled veteran stranded. I am reporting a failure to remedy a safety defect in a reasonable time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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