NHTSA Complaint #11553018 — 2016 LINCOLN MKX

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11553018
Vehicle	2016 LINCOLN MKX
Component	WHEELS
Date of Incident	October 26, 2023
Date Filed	November 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

My Car has swollen lug nuts . I was informed of this by a Dealer who refused to remove the nuts to rotate the tires . I expressed a concern that I had a flat would the lug wrench remove nuts . I was told probably not. I travel long distances . This possibly means I could be stranded for an extended time due to a known fact. I have replaced the nuts but believe I should have been notified earlier by Lincoln .

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