NHTSA Complaint #11552389 — 2016 KIA OPTIMA

Car purchased in 11/2022 with roughly 60,000 miles. I have owned the car for about 11 months. When we took the car for its first oil change there was no oil registering on the dipstick. The engine began knocking before the second oil change was due and after checking the oil I needed to aff 4.5 quarts of oil. I took the car to my mechanic was informed that there was no oil leak and that KIA engines were known for oil consumption and engine failure. He recommended I take the car to a dealership. I spoke with KIA corporate at this point and they said the car needed an oil consumption test before they would possibly help me. I scheduled an appointment at a Kia dealer for the test and when I took the car on 10/26/2023. They started it and refused to do the oil consumption test stating that the engine was ruined and it wasn't safe to drive. They quoted me nearly $10,000 to replace the engine, and stated that while other 2016 Optimas were covered under a recall for the exact same problem, my car is not covered under the recall and is not warranted therefore they will not help me. I paid over $15,000 for this car 11 months ago and it is nearly worthless, with a 10K repair it is worth 10K.