NHTSA Complaint #11552353 — 2020 NISSAN ALTIMA

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11552353
Vehicle	2020 NISSAN ALTIMA
Component	STEERING
Date of Incident	February 9, 2023
Date Filed	October 27, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.

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