NHTSA Complaint #11572340 — 2020 NISSAN ALTIMA

I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.