NHTSA Complaint #11552105 — 2018 VOLKSWAGEN ATLAS

The contact owns a 2018 Volkswagen Atlas. The contact stated that the Auto START/STOP feature failed to operate as needed. The contact stated that several unknown warning lights were illuminated. The contact stated while pressing the START/STOP button, the vehicle failed to start immediately. The contact stated that the vehicle eventually started after several attempts. The vehicle was taken to an independent mechanic who retrieved several fault codes. The vehicle was also taken to the dealer where it was purchased, and the contact was informed that the START/STOP battery was likely the cause of the failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 87,000.