NHTSA Complaint #11552059 — 2016 HONDA PILOT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11552059
Vehicle	2016 HONDA PILOT
Component	UNKNOWN OR OTHER
Date of Incident	October 25, 2023
Date Filed	October 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Auto Start/Stop feature has repeatedly struggled to restart car at stop lights. Disabling this feature manually after starting the car is the only way to disable this feature. Initial failures were due to battery wear, but after replacing the battery we still have intermittent issues where the vehicle will not restart after the auto stop feature has shut off the engine. This is very dangerous in traffic or in an intersection when expecting the vehicle to restart when you remove your foot from the gas and it instead shuts the vehicle off and puts the vehicle in park. It can take multiple tries to successfully restart the car after this shut down event. The dealership has not been able to replicate the issue.

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