NHTSA Complaint #11550753 — 2020 JEEP WRANGLER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11550753
Vehicle 2020 JEEP WRANGLER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The sun visor at the attachment arm has broken twice now. When you go to move the visor while driving to block the sun which is impacting your vision, you now have a visor attachment break and visor is dangling by the wires in front of your face blocking your view and you get stunned that something has broken. There is no warning at all that is about to break. You have to immediately pull over and see if you can push it back up and get it to stay so you can have an unobstructed view. I search the web and there are many many many reports of this exact issue. The Jeep dealer fixed my visor so I thought I was good. Nope. It broke a second time 1 year later. This is going to be an ongoing potential safety issue if Jeep doesn’t fix the issue. I am concerned that I could wind up in an accident when this occurs.

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