NHTSA Complaint #11550676 — 2017 FORD EXPEDITION

The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the remedy and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform the action anytime the A/C or the heater needed to be activated. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.