NHTSA Complaint #11550334 — 2018 HYUNDAI TUCSON
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11550334 |
| Vehicle | 2018 HYUNDAI TUCSON |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
CVT Transmission failed under 70,000 miles. The vehicle is available for inspection upon request. My safety was put at risk due to no warning light or indication of this failure from Dick Smith Hyundai in Greenville, SC during a routine maintenance check. The problem has been confirmed by Dick Smith Service Center. The vehicle has been inspected by Dick Smith Hyundai. There were no warning lamps prior to failure. The characteristics of the CVT appeared in 2018 however; the jerking accelerated over time. Dick Smith Service Center stated not to worry the transmission was okay. October 16, 2023 with less than 70k miles I’m being told I need transmission, starter, & fly wheel.
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