NHTSA Complaint #11549594 — 2017 JEEP CHEROKEE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11549594
Vehicle	2017 JEEP CHEROKEE
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 27, 2023
Date Filed	October 12, 2023
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

The contact owns a 2017 Jeep Cherokee Trailhawk. The contact stated that a message stating that the 4-wheel drive function had failed. The contact discovered NHTSA Campaign Numbers: 23V411000 (Engine and Engine Cooling) and 20V699000 (Engine and Engine Cooling) however their VIN was not included. The contact had not taken the vehicle to the dealer as of yet. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,000

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