NHTSA Complaint #11548885 — 2016 HYUNDAI TUCSON

Body: my vehicle has experienced a malfunction in the front passenger side door. This door does not open from the outside, regardless of it being unlocked. The failure occurs 99% of attempts to open said door. A repair was made by the dealer I purchased it from, yet the issue returned within a month. First incident: February 2022. Electrical: My vehicle has also experienced malfunctions in all four windows. The initial malfunction occurred in July 2023, when the front driver side window would not go down. Within a week of having the window regulator and motor replaced professionally, the window regulator failed again (would not go back up after being let down)-- with an additional failure in the front passenger side window regulator. The part was replaced for the second time by a different independent service provider. This time, the failure occurred when I inspected the service providers work. The part was reordered and replaced yet again. However; the service provider made me aware that the issue had occured again, shortly after they repaired it and began testing it. The window was blocked off to keep it from sliding down. The issue is now present in all four windows. Each time it is repaired, the window regulator drum gears are stripped within 3-4 uses. - Vehicle is available for inspection upon request. - failure/malfunction was inspected and confirmed by two different independent service providers. - there were no warning lights or signals aside from the initial failure leading to a failure in all four windows.