NHTSA Complaint #11548625 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that upon depression of the accelerator pedal, the vehicle hesitated without warning and the vehicle failed to shift out of first gear. The contact also stated that the vehicle failed to move once shifted in reverse(R). The dealer was notified of the failure and informed the contact that there were no recalls on the vehicle. The contact recently had the vehicle serviced under NHTSA Campaign Number: 22V413000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 121,000.