NHTSA Complaint #11547883 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11547883
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	October 2, 2023
Date Filed	October 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Pull into garage with <1% hybrid battery. Pressed the power button and the Pacifica threw an error about servicing the transmission and it would not disconnect the power to shut off the vehicle. Opened the hood and disconnected the 12v battery to complete remove electric from the system. The van completed a shutdown. Reconnected the 12v battery and closed the hood. Car returned to working conditions.

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