NHTSA Complaint #11547144 — 2017 KIA SPORTAGE

The contact owns a 2017 Kia Sportage. The contact stated while driving 55 MPH, the check engine and the low oil pressure warning lights illuminated. The contact stated that she veered to the side of the road. The contact stated that she inspected the engine oil level and noticed that there was no oil in the engine. The contact stated that she added oil to the vehicle and drove to an independent mechanic, where it was diagnosed that oil was leaking into the combustion chamber, and that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer to be diagnosed. The dealer informed the contact that they could not duplicate the failure because the warning lights were no longer illuminated and there was oil in the engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.