NHTSA Complaint #11546757 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11546757
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	September 17, 2023
Date Filed	September 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

At a traffic light when the car failed to engage. I could accelerate but transmission did not go in gear. After 3 cycles of the traffic light I was able to get it to the side of the road, it was then that a transmission warning light came on, it never had before. After towing to repair shop I was told that the transmission needed replacing, $9000. I then learned of the “recall” by Ford, but my VIN number is not listed. This issue could have bern very dangerous as I was heading to the mountains. I’ve had my car serviced meticulously and Ford never flushed or serviced the transmission. They should be repairing my car at no cost!!

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