NHTSA Complaint #11546038 — 2014 FORD FUSION

The contact owns a 2014 Ford Fusion. The contact stated that while his daughter was driving approximately 65 MPH, the coolant warning light illuminated. The contact was informed that the vehicle lost motive power and decelerated to approximately 15 MPH. The contact stated that his daughter pulled off the roadway and turned the vehicle off. The contact drove out to his daughter and jumpstarted the vehicle. The contact used an ODB scanner and retrieved fault code: P1299 “Engine overheated”. The contact cleared the code, and the vehicle was driven back to his residence. The contact replaced the coolant temperature gauge. The contact stated that the vehicle drove normally for several days however, the failure reoccurred. The contact checked the coolant reservoir and noticed that the reservoir was nearly empty. The contact then drove the vehicle to a local dealer who diagnosed the vehicle and determined that coolant had intruded into the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to the manufacturer Technical Service Bulletin Number: 19-2139 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 62,000.