NHTSA Complaint #11653643 — 2014 FORD FUSION

The contact owns a 2014 Ford Fusion. The contact stated that while starting the vehicle, the vehicle idled and then stalled. There was no warning light illuminated. The contact used a code reader to diagnose the vehicle. The contact filled the coolant reservoir and noticed that the coolant was leaking out. There was coolant intrusion into the cylinder, causing engine failure. The vehicle was towed to the dealer, and confirmed that there was coolant intrusion into the block head. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-2223. The manufacturer was notified of the failure and the manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 154,135.