NHTSA Complaint #11638824 — 2014 FORD FUSION

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the side of the road and the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with an unknown pump failure. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The contact stated that after the first failure, the vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that while depressing the accelerator pedal, the engine made revving sounds with ticking sounds coming from the vehicle. The manufacturer was made aware of the failure and filed a claim and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 65,000.