NHTSA Complaint #11545941 — 2011 HYUNDAI SONATA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11545941
Vehicle 2011 HYUNDAI SONATA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

in July of 2022 the buttons on the steering wheel like cruise control trip/reset button as well as radio controls eventually all quit working did not become fully aware of this until I was on the interstate and was driving with the cruise control set and when I needed to turn off cruise control it wouldn't turn off by the steering wheel thankfully I know can hit the brakes and the car will shut it off however after this all happened the air bag light came on and stayed illuminated I called my dealer and they insisted that there was no recall on the CLOCK Spring in the steering wheel of my car and wanted me to pay out of pocket for an issue that they claim was non existint as well them also telling me all the recalls were taken care of when I purchased the vehicle in novemember of 2020 and im only the second owner had the car for 3 months and Hyundai stated that my vehicle had the knock sensor update and then a week later the motor went

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