NHTSA Complaint #11678048 — 2011 HYUNDAI SONATA

To Whom It May Concern, Subject: Formal Complaint – 2011 Hyundai Sonata GLS Tail Light Meltdown / Fire Hazard Date: August 3, 2025 I am writing to formally report a serious safety issue with my 2011 Hyundai Sonata GLS, specifically concerning the tail light assembly, which has melted and poses a potential fire hazard and traffic safety risk. Approximately a year and a half ago, I noticed melting in the tail light housing and took the vehicle to a Hyundai dealership to address the issue. At that time, the car had approximately 208,000 miles. Despite the obvious manufacturing defect and safety implications, the dealership refused to repair or inspect the issue without charging a $275 inspection fee, stating the vehicle was out of warranty. I believe this to be an unfair and irresponsible business practice. Tail light assemblies should not melt under normal use, and such a defect could lead to: Electrical fires Brake light failure (increasing the risk of rear-end collisions) Potential traffic citations for inoperative brake lights Damage to other vehicles or individuals I have already notified Hyundai Motor Corporation about this issue, placing them on notice that should any damages or incidents occur as a result of this defect, they may be held liable. This is not a minor cosmetic issue but a major safety defect, and I strongly urge the NHTSA to investigate whether this is an isolated issue or part of a wider trend affecting Hyundai and Kia vehicles. If so, a safety recall may be warranted. I also intend to report this situation to the Indiana Attorney General's Office as a matter of consumer protection and product safety. I have been backwards and forwards with the Hyundai Corporation Via and Emails...... I look forward to a prompt response. Please!