NHTSA Complaint #11694186 — 2011 HYUNDAI SONATA

The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the driver's air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed air bag clock spring. The contact was informed that the driver's air bag clock spring needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall. The contact had received an unknown recall notification previously for the air bag. The contact was informed that he was nine days late for the coverage of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under repair. The failure mileage was unknown.