NHTSA Complaint #11545552 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11545552
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

We are getting a Knock sensor ERROR & Oil consumption issue. So last year I had a few recalls on my car, I took it to the dealer for then to do the updates. One of the recalls was the knock sensor. Also last year, the check engine light come on and Tires plus said it was my Knock sensor. Tires Plus cleared the code and it was fine until I had an oil change due this month I still had 3000 miles before it was due and the check engine light came on again, But this time I couldn't drive over 20 mph. I had to get it towed to a mechanic in Collegeville. His diagnostics was it was the knock sensor, He told me that Hyundai knows this is a problem but won’t fix it until it presents a problem. That being said The Collegeville Mechanic said its called a quiet recall. When I called Hyundai corp. recall center they told me that they don’t recognize quiet recalls. I had an appointment with the Springfield Hyundai Aug. 3, 2023 They would even look at it because the code was cleared but I called them first when it happened to get it towed there and they push the appointment back 3 weeks. I couldn't wait I need to get to work. I Also Recently 9/18/2023 Conicelli Hyundai and the guy told me when I got there that they have a whole lot full of Hyundai's that need Oil consumption test and would be able to look at my care un till March of 2024 That I have to take it back to where I bought it. Hyundai and Kia know of this issue but wont fix. WHY? I hope you can help me because I'm at a loss here and I have only had this car for 2 yrs I should be having this issue. I take good care if my car.

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