NHTSA Complaint #11545254 — 2013 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11545254
Vehicle 2013 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The brakes instantly became soft and unresponsive with a warning chime and message to service the vehicle. The brake fluid reservoir was empty with no apparent leaks on the vehicle. I refilled the brake reservoir only to watch it disappear over a short time. I researched and found there is a recall 16S24 impacting Ford F150 ecoboost vehicles with this exact symptom. My vehicle does not show up on the recall list having been manufactured at the Dearborn facility in June of 2013 where the cutoff was August 2013. At this point, Ford has refused to recognize this issue is the same.

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