NHTSA Complaint #11695893 — 2013 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11695893
Vehicle 2013 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Put the truck in reverse [from park] and when I braked the pedal went to the floor and took many seconds to stop the vehicle. Checked the brake fluid, very low, filled it, pumped the brakes until it was no longer to the floor, checked the fluid again and filled it again. Parked it then tested it 20 minutes later, brakes were to the floor. Took it to mechanic who added brake fluid and looked everywhere underneath for leaking, found no brake fluid leak anywhere. Checked online for recall on defective braking system and found this. Reference MFR Campaign Number: 16S24, Defect Summary: Loss of brake fluid from the primary reservoir results in a complete loss of front brake function, increasing the risk of a crash. That's the problem. I have an appointment 11/3/25 with Russ Milne Ford who says they will replace the brake booster, fill the brake fluid & replace the master cylinder, if necessary, as per usual with this recall.

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