NHTSA Complaint #11543980 — 2020 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11543980
Vehicle	2020 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	March 23, 2023
Date Filed	September 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I have had 2 major issues, the idle stop feature has multiple times caused my car to stall. It has even happened on the highway during traffic where the car went into idle-stop mode and would not restart the engine. Last week it happened again on a major road and the only way to restart the car is shift to park in the middle of a busy 4 lane road, turn off the car completely and then attempt a restart. The other issue was with the rear sliding door, my 3 year old son closed the automatic sliding door by pressing the button and his hand was crushed/ stuck until I was able to reopen it. I have called Honda who told me I could have it looked at but it would cost me for the diagnostic and repair if needed due to the fact that it was one month past their 3 year warranty period.

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