NHTSA Complaint #11543928 — 2022 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11543928
Vehicle 2022 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I have experienced a sudden loss of power when accelerating and then sudden vehicle slowdown and engine shutdown. Twice this occured at either hiway speed or accelerating to highway speeds. In both of these cases I easily could have caused or been involved in a serious crash. The third time happened on a city street and was not as egregious. There was no forewarning this might happen...no warning lights on the dash, etc. The vehicle is currently in a dealership service department after the last occurrence , and has been for five days with no knowledge of the current status. The prior times the dealership, Kolar Hyundai in Hermantown, Mn. has only cleared the error codes stored in the computer, but not identified a cause. The three times it was in the dealership were 2/15/22, 6/28/23, and 9/5/23. The second time it had to be towed in. The car currently has 9200 miles on the odometer. I am now afraid to drive it, as I consider the problem to be dangerous to my safety, as well as other vehicles. I have contacted Hyundai Customer Care, but received no response as of today.

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