NHTSA Complaint #11543349 — 2017 HONDA PILOT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11543349 |
| Vehicle | 2017 HONDA PILOT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I OWN A 2017 HONDA PILOT EX-L. I KEEP UP WITH ALL MY MAINTENANCE AND VEHICLE MAINLY HAS HIGHWAY MILES. EMISSIONS SYSTEMS PROBLEM LIGHT HAS BEEN GOING ON AND OFF FOR ABOUT A MONTH NOW. HONDA DID EXTEND THE WARRANTY TO COVER THIS ISSUE TO 10 YEARS OR 150,000 MILES, WHICHEVER COMES FIRST. MY LIGHT CAME ON WHEN MY MILEAGE WAS AROUND 171,000 MILES SO IT IS NOT COVERED UNDER THE WARRANTY. LAST NIGHT (9/7/2023), KEYLESS START SYSTEM PROBLEM LIGHT COMES ON. I HAVE CHANGED THE BATTERY IN BOTH KEY FOBS. THE VEHICLE DOES NOT HESITATE TO START. I CALLED HONDA CUSTOMER SERVICE ONLY TO BE TOLD THAT MY VEHICLE'S VIN IS NOT COVERED UNDER SERVICE BULLETIN 20-117. IF HONDA IS AWARE THAT THESE PROBLEMS EXIST, THE OWNERS OF THESE VEHICLES SHOULD NOT HAVE TO PAY FOR THESE ISSUES TO BE REPAIRED. I HAVE DRIVEN A CIVIC AND ACCORD BEFORE AND THE PILOT HAS BEEN MY WORST EXPERIENCE EVER.
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