NHTSA Complaint #11692651 — 2017 HONDA PILOT

I am reporting a recurring “Keyless Start System Problem” warning on my 2017 Honda Pilot. This is a known and widespread issue affecting 2016–2017 Honda Pilot models, as acknowledged by Honda in Service Bulletin 20-117, which identifies a defect in the push-button start/stop switch assembly. In my vehicle, the warning appears intermittently, and the engine sometimes fails to start or requires multiple attempts to engage the ignition. This is a serious reliability and safety concern, as the vehicle may not start when needed, potentially leaving drivers stranded or unable to respond in emergencies. Although Honda recognizes the defect in their service bulletin, they have not issued an official recall and refuse to repair or replace the part outside of warranty coverage. Many owners are being forced to pay out-of-pocket for a clearly documented manufacturer fault. I respectfully request that the NHTSA investigate this issue and consider requiring Honda to issue a recall or provide a no-cost remedy for all affected 2016–2017 Honda Pilot vehicles. Additional details: •Model: Honda Pilot •Year: 2017 •Issue: “Keyless Start System Problem” warning, intermittent failure to start