NHTSA Complaint #11542894 — 2020 JEEP WRANGLER

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, the steering wheel failed to respond while attempting to make a left or right turn. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the dealer was notified of the failure and the contact was informed that the failure was a known issue. The vehicle was not diagnosed or repaired. The contact stated that he was concerned for his safety while driving the vehicle. The manufacturer was notified of the failure and the contact was denied the repair due to the vehicle having a Salvage Title. The failure mileage was approximately 30,000.