NHTSA Complaint #11542609 — 2023 VOLKSWAGEN ATLAS

The first incident that occurred is that my car came to a complete stop while I was backing out of a driveway. I did not move at all while I pressed the accelerator (tried this while in drive and reverse), but my car stayed on. No lights or warning signals came up. Turned car off and on again, and I was able to drive away with no issues. Exactly 1 week later, I was trying to cross a 4-way intersection - all stop signs. When it was my turn to go, I took my foot off the brake, but my car did not move. The only warning/message that came up was to manually start my car. I was unable to start my car again, and it felt like the brakes locked up. I couldn't press them down all the way. After about 5 minutes, I was able to start my car and move it off to the side of the road. It was 8 PM and I was 1 hour away from home with my infant in the back seat. My car was towed to the nearest dealership the next morning. I am being told there are 3 known recurrent issues with the Atlas model since 2017, but Volkswagen will not change any parts until a fault is picked up by the computer. The dealership has not picked up any faults, and I am told I will probably have to bring my car back 3-4 more times before anything will be done. I now have to drive my car knowing it will most likely shut off again at any time, and I have my infant with me 99% of the time. I am scared for our lives.