NHTSA Complaint #11713756 — 2023 VOLKSWAGEN ATLAS

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER issue reported to NHTSA

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Complaint Details

ODI Number 11713756
Vehicle 2023 VOLKSWAGEN ATLAS
Component FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2023 Volkswagen Atlas. The contact stated that on the first day the vehicle was purchased, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the carbon canister and evaporative (EVAP) canister had failed. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer. The contact was informed that the carbon canister and evaporative (EVAP) canister had failed. The vehicle was repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

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