NHTSA Complaint #11699184 — 2023 VOLKSWAGEN ATLAS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11699184
Vehicle 2023 VOLKSWAGEN ATLAS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Engine turns off completely traveling at moderate speeds in drive gear while approaching and then stopped at lights or stop signs. Issue became more constant and prevalaint with time. Message then shows up " Please start engine manually P". Vehicle then has to be put in "park" and manually restarted. All this is completed in a panic and a rush as your are on a road with traffic and cars behind you. Randomness and type of stall makes it difficult to document issue live and in it's entirety as it happens. Issue cannot be foreseen. This is a very dangerous situation and a accident waiting to happen. This is a known issue on this model VW commencing in prior year models as documented by thousands online on forums, chats with documented fixes. Such as one being extended warranty "VWP-23-04 on part. VW dealers visited refuse to address potential causes or related parts as issue cannot be "recreated". Have presented documentation of times and dates this has happened and pictures of dash message but since vehicle "technically" doesn't show a FAULT, issue is not being addressed by dealers. VEHICLE COMPLETELY SHUTTING OFF WHILE DRIVING IS EXTREMELY DANGEROUS FOR DRIVER AND PASSENGERS, AS WELL AS OTHER DRIVERS.

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