NHTSA Complaint #11542346 — 2015 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11542346
Vehicle 2015 FORD FOCUS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I bought my car off of a friend who bought it pre-owned certified from a local ford dealer. The car had 59,000 miles on it and had the transmission already replaced by ford (the second transmission on the vehicle under 60,000). After having the vehicle a year I was driving home and the clutch in the transmission got stuck and the car would jolt me forward and when I would come to a complete stop it would skip me forward and jolt me, I also experienced the car not being able to move uphill. My situation was very dangerous and happened all of a sudden with no warning signs of a check engine light or symptoms of the car before. If I didn’t stop so far away from the other vehicles at stop lights I could have been very easily pushed into another vehicle, as well as other vehicles possibly hitting me when my car could not shift into gear. I was extremely disappointed due to the fact my car was at 80,000 miles and the transmission in the vehicle had already been replaced once before, this is also not a cheap fix and costed me close to $2,800. The transmission shop that fixed my issue told me this is the most common issue with the 2015 Ford Focus and that he’s repaired multiple with the same issue at moderate/low mileage.

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