NHTSA Complaint #11542312 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11542312
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	August 30, 2023
Date Filed	September 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I purchased a 2015 Hyundai Sonata from Carmax on 12/6/22 in Tinley Park, IL. The motor on the car went out on 8/30/23. I took my car to family mechanic to find out that the motor has a hole in the back of it. I had it towed to Happy Hyundai on 9/1/23 in Oak Lawn. I was by Happy Hyundai that they will not be able to look at my car for for 4-6 weeks. Carmax claimed to have did an all point inspection on the car but yet the motor went out. I’ve only had the car for 8 months. The motor went out while I was driving on the express way going over 50 mph. My safety and others around me was put at risk. Luckily me and no one was hurt. The only time the engine warning lamps came on while I was on the expressway and that’s when the car started to slow down while trying to get to the right side of the expressway.

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