NHTSA Complaint #11542253 — 2018 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11542253
Vehicle 2018 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Car started making a noise and jerking, couldn't go above 12 mph and wouldn't go in reverse. Check engine light came on. This is same fault we had with our previous Ford focus which was supposed to be corrected in 2018 models but clearly isn't. Dealership said it is tcm and back order for part could be months, told us they don't do loaner cars but the repair is free. The repair isn't free because this is our only car and my disabled husband needs transport to weekly hospital appointments so it is costing 30 dollars a day for a rental we shouldn't have to pay for. Ford TCM is clearly a huge issue no matter what year you buy.

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