NHTSA Complaint #11541740 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11541740
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

My Hyundai Tuscon has started to burn oil in 5/22 and I brought the car to the dealer (Pugi Hyundai in Downers Grove, IL) and the dealer at the time was directed by Hyundai that the vehicle needed to wait to do an oil consumption test. In 2-23 the vehicle was taken to Wilkens Hyundai and they preformed work on it. The vehicle still continued to burn oil. Hyundai stated I could not pull the dipstick and check oil. in 6-23, the I made a rapid stop in the vehicle and the oil pressure light briefly displayed and the engine started lightly sputtering at highway speeds causing a brief loss of power. At the same time, there was a brief period of blue smoke emitting from the exhaust causing visibility issues for me and other drivers. This event put me and other drivers at risk, The vehicle has been inspected by the dealer multiple times and it has not been determined the cause of failure and I am unable to check my oil during the oil consumption tests, putting me and other drivers at risk due to a potential stalled engine or seized engine due to loss of oil pressure.

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