NHTSA Complaint #11541171 — 2014 VOLKSWAGEN JETTA HYBRID

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as needed. Additionally, the transmission failed to shift gear while the RPM was revving. No warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V866000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 108,000.