NHTSA Complaint #11540436 — 2013 DODGE JOURNEY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11540436
Vehicle	2013 DODGE JOURNEY
Component	SEATS
Date of Incident	August 23, 2023
Date Filed	August 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My headrest on my passenger seat employed during the night. My wife noticed it in the morning when she went to turn the car on for work. My safety or whoever would be sitting in the passenger could be compromised if the headrest would’ve went off while driving. We are worried now that our driver seat might activate for no apparent reason. That would put myself or anyone else on the road in danger.

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#11652174 — April 1, 2025 — My headrest randomly deployed/opened. I have contacted the dealership, and spoke directly, with Dodge; still no succe...

#11651269 — March 28, 2025 — The driver side seat headrest cushion deployed automatically. There was no car collision. I noticed the seat headrest...

#11637995 — January 23, 2025 — We were going thru the park we did not hit anything nor where we going fast we were only going 14/15 mph . I was sitt...

#11604626 — July 25, 2024 — As I was driving to pick my son up from work at 10pm, I started to drive my 2013 dodge journey sxt and noticed my hea...

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