NHTSA Complaint #11637995 — 2013 DODGE JOURNEY

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11637995
Vehicle 2013 DODGE JOURNEY
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State WI

Consumer Description

We were going thru the park we did not hit anything nor where we going fast we were only going 14/15 mph . I was sitting in the pasenger seat and all of a sudden we heard what sounded like a loud pop and my head was hit by the head rest for no reason . We were not in an accident or anthing to cause it to just all of a sudden deploy.

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