NHTSA Complaint #11637995 — 2013 DODGE JOURNEY
SEATS issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 11637995 |
| Vehicle | 2013 DODGE JOURNEY |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
We were going thru the park we did not hit anything nor where we going fast we were only going 14/15 mph . I was sitting in the pasenger seat and all of a sudden we heard what sounded like a loud pop and my head was hit by the head rest for no reason . We were not in an accident or anthing to cause it to just all of a sudden deploy.
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