NHTSA Complaint #11652174 — 2013 DODGE JOURNEY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11652174
Vehicle	2013 DODGE JOURNEY
Component	SEATS
Date of Incident	January 7, 2024
Date Filed	April 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My headrest randomly deployed/opened. I have contacted the dealership, and spoke directly, with Dodge; still no success. I have been trying to get this issue fixed for over a year; I still have a broken headrest that hurts my neck and makes it uncomfortable to drive. Please RECALL the headrest for 2013 Dodge Journey! This is my second form and NOTHING has been done yet!!

Related Complaints for the 2013 DODGE JOURNEY

Other SEATS Complaints

#11687948 — September 17, 2025 — On Tuesday, September 16, 2025, at approximately 1:30 PM, the driver’s side headrest, part of my 2013 Dodge Journey’s...

#11651269 — March 28, 2025 — The driver side seat headrest cushion deployed automatically. There was no car collision. I noticed the seat headrest...

#11637995 — January 23, 2025 — We were going thru the park we did not hit anything nor where we going fast we were only going 14/15 mph . I was sitt...

#11604626 — July 25, 2024 — As I was driving to pick my son up from work at 10pm, I started to drive my 2013 dodge journey sxt and noticed my hea...

#11599864 — July 7, 2024 — We were pulling out of a parking lot on to the road and the riverside head headrest “exploded” open. We have looked a...

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