NHTSA Complaint #11714378 — 2013 DODGE JOURNEY

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11714378
Vehicle 2013 DODGE JOURNEY
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

We were driving our vehicle and suddenly the car shut down. It basically stopped running. Dash lights on, heater blower going etc but speed was dropping to 0 quickly. We were in a small town so we could pull over but had it been a highway it could have caused major issue pending what lane you were in. There was no warning, no sign like a check engine light nothing. I got out and checked the engine area everything looked fine, continued moving and tapping things and finally shut the hood ready to call road side assistance because it had been about 30 min when we decided to try one more time to start it. We were getting cranking but no start and then after 30 min and poking around tapping it started right up. We already replaced alternator, battery, belt etc. But it just randomly shuts down. One day it started to shut down and then kicked back on again. But there is no warning, no check engine, no pending codes, no sign anything is wrong it just shuts down. Scary when you have a family you use the car for and it is winter with below freezing temps.

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