NHTSA Complaint #11467664 — 2013 DODGE JOURNEY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11467664
Vehicle	2013 DODGE JOURNEY
Component	SEATS
Date of Incident	June 5, 2022
Date Filed	June 5, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

My car was parked in the driveway and when I went to leave in my car I noticed the headrest felt odd. I got out of the car to inspect it and found that the active head rest had deployed. The vehicle has not been in an accident and was parked at time of incident.

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Other SEATS Complaints

#11687948 — September 17, 2025 — On Tuesday, September 16, 2025, at approximately 1:30 PM, the driver’s side headrest, part of my 2013 Dodge Journey’s...

#11652174 — April 1, 2025 — My headrest randomly deployed/opened. I have contacted the dealership, and spoke directly, with Dodge; still no succe...

#11651269 — March 28, 2025 — The driver side seat headrest cushion deployed automatically. There was no car collision. I noticed the seat headrest...

#11637995 — January 23, 2025 — We were going thru the park we did not hit anything nor where we going fast we were only going 14/15 mph . I was sitt...

#11604626 — July 25, 2024 — As I was driving to pick my son up from work at 10pm, I started to drive my 2013 dodge journey sxt and noticed my hea...

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