NHTSA Complaint #11540349 — 2015 HYUNDAI SONATA

I would like to write about my experience with New Port Richey Hyundai. I have owned a Hyundai Sonata Hybrid Limited since 2015. I take immaculate care of my car and it only has 65,000 miles. All maintenance has been done regularly and on time. For the last six months I have had a warning light and alarm going off for a few seconds once in a while, which shuts off my cruise control. I took the car in, in the spring of 2023 to have the codes read and no problems were found. Finally, In July of 2023, while my wife was in traffic it started again and totally shut off the car. Unfortunately, the brakes did not work as well. She was going up a slight incline and was able to come to a stop. The brake pedal went completely to the floor. The warning was about a Hybrid System Failure. It was very upsetting to her that her brakes failed when the Hybrid system had a problem. This should never happen! Once the car was towed to New Port Richey Hyundai in Florida, we were told that the car would be look after. The car was returned in the middle of July 2023 with a new electric motor installed. Everything was working fine until today, August 23, 2023. The same warning light that I brought the car in for in May 2023 is going off again. It only stays on for a second or two, so I don’t have time to read it. I really hope this car does not shut off again with no brakes when traveling on the interstate. As mentioned before the car has low miles and is well cared for. This should not be happening.