NHTSA Complaint #11540258 — 2017 HYUNDAI ELANTRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11540258
Vehicle 2017 HYUNDAI ELANTRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The rear driver side door will not open from either the outside, nor the inside. This is a major safety concern for any passengers that ride in the backseat, especially children. I just bought this vehicle on 08/12/2023 and was unaware of the issue until after purchasing the vehicle upon leaving the dealership. The dealership has been made aware, and quoted that they'd "take a look at it" when I bring the vehicle in to be serviced for another predetermined purpose. But, that hasn't been scheduled as of yet. I researched this and can't find if Hyundai has an active recall for this on the 2017 Elantra, but many others have made complaints that this has happened to them. This is very scary to think that it could happen to the other door as well and trap my child, or any passenger, in an emergency!

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