NHTSA Complaint #11539923 — 2024 CHEVROLET SILVERADO 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11539923
Vehicle 2024 CHEVROLET SILVERADO 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

While pulling fifth wheel camper the the electronic brake controller looses connection and brakes on the trailer do not work leaving only the truck brakes to stop both truck and trailer. General Motors claims this is caused due to the solar panel on the trailer charging the trailer battery more than the truck battery which back feeds into the system. This problem only occurred on the 2024 models. The same trailer was pulled with a 2021 model with no issues. This is a known problem which Chevrolet has a service bulletin stating such. Reference document # 6379278. At this time there has not been a fix. This is a safety hazard because there is no warning as to when the trailer brakes will stop working.

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