NHTSA Complaint #11664955 — 2024 CHEVROLET SILVERADO 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11664955
Vehicle 2024 CHEVROLET SILVERADO 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

While pulling my Vilano fifth wheel trailer to Alabama from my home state of Texas the driver information center alerted me that the trailer brakes were disconnected. Then a short while later it alerted that trailer brakes were connected. This situation continued for the entire trip to Alabama. When the info center indicated trailer brakes were disconnected, they were indeed not working. Several times I almost rear ended cars stopping in front of me. (The vehicle had a recall notice urging to take it in and replace the brake module shortly after purchasing it. I did this.) Once I arrived in Alabama I took the vehicle to the Chevrolet dealership in Foley, Alabama to check the braking system. They told me there was no problem with the braking system. I retrurned to my home in Little Elm, Texas with the problem occurring the entire trip. I finally made it home and today took the vehicle to James Wood Chevrolet in Denton, Texas to have the braking systme checked again. They told me there was nothing wrong with the braking system. The service writer did say that because the trailer has LED lights the braking system does not recognize the voltage from the trailer and that is why the brakes are disconnecting. Please help me find out how to correct this extremely dangerous condition while I am towing my 16,000 pound fifth wheel trailer.

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