NHTSA Complaint #11539861 — 2020 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11539861
Vehicle	2020 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2023
Date Filed	August 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I purchased my 2020 Ford Explorer ST in 2020. Since then, I've had several warranty issues and recalls. Presently, this "blue screen" issue when the car is placed into reverse cannot be resolved by Ford who offers no solutions other than platitudes. This is a significant safety issue with the vehicle as the exterior camera assist does not work ("blue screen") and beeps intermittently when the vehicle is in reverse, which is a distraction. I cannot comprehend how/why a vehicle has had so many issues and believe action should be taken against Ford to remedy these problems.

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Recent Complaints for the 2020 FORD EXPLORER

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