NHTSA Complaint #11539850 — 2017 MERCEDES-BENZ SPRINTER 3500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11539850 |
| Vehicle | 2017 MERCEDES-BENZ SPRINTER 3500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The ESP and ABS warning lights went on suddenly after what sounded like a thud. The car had not run over anything. There was some initial brief chattering of the break pedal, and that subsided. The car was not near a suitable and available repair shop at the time. It was driven to complete a trip. There were several instances of break pedal chattering that led concern about the controllability of the vehicle. During the trip, it was taken to a brake shop, and the technicians felt it was likely safe to drive. Eventually after the servicing dealer first replaced the front speed sensors, the ESP unit was found to be shorted. This event is of concern because the speed sensors on the rear have been replaced on recall and the front speed sensors have been granted an extended warrantee. Both feed into the ESP unit that failed. It seems possible the previously suspect parts may have damaged the ESP unit. There appears to be a safety issue with faulty break performance in this situation. The vehicle only had about 13,000 miles on the odometer. at the time of the event. Service an repair records are available upon request
Related Complaints for the 2017 MERCEDES-BENZ SPRINTER 3500
Other SERVICE BRAKES Complaints
#11529306
I'm getting wheel sensor errors and the vehicle goes into limp mode and disables the cruise control, even after repla...
#11364253
OUR 2018 CLASS C TIFFIN WAYFARER IS BUILT ON THE 2017 MERCEDES SPRINTER 3500 CHASSIS. AT 17,380 MILES, WITH NO WARNI...
#11362276
RMP SENSOR FAILED CAUSING VEHICLE TO LOSE ANTI LOCK BRAKES, TRACTION CONTROL AND CRUISE CONTROL. PLUS FORCED VEHICLE ...
#11342776
TRAVELING ON I-95 WITH THE CRUISE CONTROL SET AT 70 MPH. SUDDENLY THE VEHICLE DECELERATED AND THREE WARNING LIGHTS (...
Recent Complaints for the 2017 MERCEDES-BENZ SPRINTER 3500
#11632139
FUEL SYSTEM, DIESEL
The contact owns a 2017 Mercedes-Benz M3CA76 Sprinter 3500. The contact stated while driving at approximately 65 MPH,...
#11631555
FUEL SYSTEM, DIESEL
The contact owns a 2017 Mercedes- Benz Sprinter 350. The contact stated that while driving at various highway speeds ...
#11540773
STRUCTURE
The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 25 MPH, he had to...
#11530098
UNKNOWN OR OTHER
The front left wheel cover shifted and nearly sheared off the tire valve stem. Had this happened while we were on th...
#11529306
VEHICLE SPEED CONTROL
I'm getting wheel sensor errors and the vehicle goes into limp mode and disables the cruise control, even after repla...