NHTSA Complaint #11342776 — 2017 MERCEDES-BENZ SPRINTER 3500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11342776
Vehicle	2017 MERCEDES-BENZ SPRINTER 3500
Component	SERVICE BRAKES
Date of Incident	July 31, 2020
Date Filed	August 2, 2020
Mileage	20,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TRAVELING ON I-95 WITH THE CRUISE CONTROL SET AT 70 MPH. SUDDENLY THE VEHICLE DECELERATED AND THREE WARNING LIGHTS (ABS, TRACTION & THE ACCELERATION SKID CONTROL / ELECTRONIC BRAKING ASSIST) CAME ON THE DASH. THE VEHICLE FELT SLUGGISH AND THE CRUISE CONTROL WOULD NO LONGER WORK. THERE ARE ONLY 21,200+ MILES ON THE VEHICLE AND THIS WAS A VERY DANGEROUS SITUATION FOR MY FAMILY AND I WHILE TRAVELING ON THE INTERSTATE.

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